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Hotmail junk email filter settings

Please read carefully
Due to the default Hotmail junk mail settings you may not be able to view the profile activation email that will be sent to you once you have finished creating your profile. Please read this clearly to so that you are aware of the situation and that you know what to do to ensure that you are able to view your activation email.

If you do not set your junk email filter level to "Low" and you choose to delete junk email immediately you will not be able to view your activation email or any other email sent from Cup of Sugar or Cup of Sugar members.

Hotmail junk email filter
To ensure that you are able to receive your activation email and other messages from Cup of Sugar members you will need to check that your junk email filter settings are not set in such a way that they will mark email from cupofsugar.com as junk:

  1. Visit the relevant website for accessing the email for {user_mail}
  2. Select your inbox
  3. Select [Options] > [Junk E-Mail Protection] > [Junk E-Mail Filter]
  4. You will be presented with the option "Choose your Junk E-Mail Filter level" and be given three choices:
    • Low - obvious junk e-mail is caught.
    • Enhanced - most junk e-mail is caught.
    • Exclusive - you will only receive e-mail from addresses appearing in your Contacts, service announcements from Hotmail, and messages you have consented to receive from MSN.
    You should select the first option, "Low", to ensure that email from cupofsugar.com is not marked as junk.

Automatic deletion of junk email
If you do not want to change the settings that determine what is and what is not delivered to your junk folder, you must ensure that you do not set your junk folder to automatically delete all messages. To do this:

  1. Visit the relevant website for accessing the email for {user_mail}
  2. Select your inbox
  3. Select [Options] > [Junk E-Mail Protection] > [Delete Junk E-Mail
  4. You will be presented with the option "Choose what to do with your junk e-mail" and be given two choices:
    • Delete junk e-mail immediately
    • Deliver to Junk E-Mail folder and delete later
    You should select the second option, "Deliver to Junk E-Mail folder and delete later".